Communication and work evidence
Communication explains what is happening; evidence helps keep a record. In WIRE, both stay with the activity they belong to, so another person can understand the work without piecing it together from separate conversations.
What each element contributes
Section titled “What each element contributes”- Comments: questions, clarifications and updates about the work.
- Notes: information describing the context or what was done.
- Photos: visual references for a situation or result.
- Audio: recorded explanations that can be the source of a transcription.
- Files: documents and other materials related to the activity.
Attachments retain their author or source, timestamp and relationship to the activity. A photo without context does not explain what happened on its own.
A useful example
Section titled “A useful example”During the River Center visit, Ana adds a photo and explains what she observed, what she did and what remains pending. The next team member can then continue without having to ask about everything again.
Aim for specific, relevant information. You do not need a long report if a short explanation and clear evidence are enough.
Not everything is shared with everyone
Section titled “Not everything is shared with everyone”Internal team information is different from information available to the client. Contacts can only view attachments shared with them, according to their access.
Before posting, check the audience and avoid including passwords, unnecessary data or other people’s private information.